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AWS Outposts Overview and How it works
AWS Outposts delivers AWS infrastructure and services to virtually any customer on premises facilities for a truly consistent hybrid experience.
[Tech Talk] – Delivering a Truly Consistent Hybrid Experience Using AWS Outposts
AWS Outposts is designed to support workloads that need to remain on-premises due to low latency or local data processing…
AI Powered Speech Analytics for Amazon Connect Solution
The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred…
Capital One Amazon Connect Contact Center Success Story – Innovate Faster
By providing its employees with training about cloud technology and the ability to gain AWS certifications, Capital One is attracting…
What is Cloud Computing?
Cloud computing is the on-demand delivery of IT resources such as compute, databases, and storage via the Internet with pay-as-you-go…
AWS re:Invent 2018: Moving Large Scale Contact Centers to Amazon Connect (BAP324)
In this session, you will learn how Intuit and Hilton are migrating their large scale contact centers to Amazon Connect,…
AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center
Demo on how to use an Amazon Lex chatbot with an Amazon Connect contact center. By adding an intelligent conversational…
Getting Started with Amazon Connect
Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a…
Amazon Connect Customer Service Experience: The Art of the Possible
Watch how Amazon Connect with AI-powered automation and an ecosystem of AWS partner solutions can delight your customers by delivering…
Amazon Connect Webinar – Create an Exceptional Contact Center Experience on AWS
Hear the benefits of moving your contact center to the Cloud. Amazon Connect is a simple, scalable contact center solution…