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Amazon Connect

AWS re:Invent 2018: Moving Large Scale Contact Centers to Amazon Connect (BAP324)

Study

Kinh nghiệm thi chứng chỉ AWS Solution Architect Associate Cập nhật 2020

Amazon Connect

AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center

Case Study

Capital One Amazon Connect Contact Center Success Story – Innovate Faster

Video

AWS Outposts Overview and How it works
Technology

AWS Outposts Overview and How it works

AWS Outposts delivers AWS infrastructure and services to virtually any customer on premises facilities for a truly consistent hybrid experience.

1 year ago iGà
[Tech Talk] – Delivering a Truly Consistent Hybrid Experience Using AWS Outposts
Technology

[Tech Talk] – Delivering a Truly Consistent Hybrid Experience Using AWS Outposts

AWS Outposts is designed to support workloads that need to remain on-premises due to low latency or local data processing…

1 year ago iGà
AI Powered Speech Analytics for Amazon Connect Solution
Amazon Connect

AI Powered Speech Analytics for Amazon Connect Solution

The AI Powered Speech Analytics for Amazon Connect solution provides the combination of speech to text transcription, translation into preferred…

2 years ago iGà
Capital One Amazon Connect Contact Center Success Story – Innovate Faster
Case Study

Capital One Amazon Connect Contact Center Success Story – Innovate Faster

By providing its employees with training about cloud technology and the ability to gain AWS certifications, Capital One is attracting…

2 years ago iGà
What is Cloud Computing?
Technology

What is Cloud Computing?

Cloud computing is the on-demand delivery of IT resources such as compute, databases, and storage via the Internet with pay-as-you-go…

2 years ago iGà
AWS re:Invent 2018: Moving Large Scale Contact Centers to Amazon Connect (BAP324)
Amazon Connect

AWS re:Invent 2018: Moving Large Scale Contact Centers to Amazon Connect (BAP324)

In this session, you will learn how Intuit and Hilton are migrating their large scale contact centers to Amazon Connect,…

2 years ago iGà
AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center
Amazon Connect

AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center

Demo on how to use an Amazon Lex chatbot with an Amazon Connect contact center. By adding an intelligent conversational…

3 years ago iGà
Getting Started with Amazon Connect
Amazon Connect

Getting Started with Amazon Connect

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a…

3 years ago iGà
Amazon Connect Customer Service Experience: The Art of the Possible
Amazon Connect

Amazon Connect Customer Service Experience: The Art of the Possible

Watch how Amazon Connect with AI-powered automation and an ecosystem of AWS partner solutions can delight your customers by delivering…

3 years ago iGà
Amazon Connect Webinar – Create an Exceptional Contact Center Experience on AWS
Amazon Connect

Amazon Connect Webinar – Create an Exceptional Contact Center Experience on AWS

Hear the benefits of moving your contact center to the Cloud. Amazon Connect is a simple, scalable contact center solution…

3 years ago iGà

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